Fix A Broken Photoshop

I am always horified when I hear the expresion "reinstall".
This is typical for the clasical IT admin who does not bother to find out the issue. Laizy.
Remembered this when a friend asked me for a solutions ... "My Photoshop is broken ... What should I do?".
First thing firt ask yourself what exacly happens. There are a lot of reasons for Photoshop to refuse working. Some of them are:
  1. Broken collor profile
  2. Isssues with any of it's palletes (found also in it's profile)
  3. A broken font
  4. Issues related with the scrach volume
First two are the most probable. If your Photoshop is breaking when loading a pallete or color profile (is teling you that in the splash screen with a small font but you have to pay attention) or the palletes are looking strange, most of the times you just have to reset your Photoshop profile.
You do that by doing the following steps:
  1. Close Photoshop if it happens to be opened
  2. Hold Command + Option + Shift on Mac OS or Control + Alt + Shift if you are on a PC
  3. Restart Photoshop (while keeping those keys pressd simultaneously). This will bring up a dialogue box where you can choose to delete your settings file.
  4. Press yes and you should be up and running.
Hope that will make your day some time. Enjoy.

5 comments:

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